Orders will be dispatched using Royal Mail’s Special Delivery service. All UK orders incur a flat charge of £10 and are fully insured.
Parcels will need to be signed for in person, so please state a delivery address where someone will be present to receive it. In the event that nobody is available to receive your item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection Post Office depot. A tracking number will be supplied via email when your order has been dispatched.
London collection from my Tooting Broadway workshop.
I use Royal Mail’s International Tracked and Signed For service for deliveries within Europe. The delivery time takes 4-9 working days. We charge a flat rate of £15 for delivery within Europe. If you’d like a swifter delivery option please contact us directly and we can arrange delivery by courier service.
The rest of the world
International delivery is the responsibility of the postal service in the destination country and Jayne Fowler Jewellery cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges outside of the USA are the sole responsibility of the customer. A tracking number will be supplied via email when your order has been dispatched.
Delivery time varies depending on payment clearance and product availability. I endeavour to deliver within 3-10 working days within the UK, and 5-12 working days for other countries. I post orders out on a weekly basis each Tuesday, for urgent delivery requests please get in touch. Maximum delivery time is 8 weeks if the item has been made to order. Please state if your order is more urgent than the turnaround times stated.